Refund Policy

The Return, exchange and return policy is applicable for?

  • Refund/exchange applicable for regular price products only.

What is the return and exchange policy?

 • Please bring along the original receipt and returned/exchanged product/s within 7 days from the date of your purchase.
 • The product/s must be unused and in the same condition that you received it. It must also be in its original packaging.
 • In the event of a refund, a 5% admin charge will be imposed on the refund value.

What is the refund policy?

 • If the product is used refund is only permitted with supporting medical certification.
 • Partial refund for product/s not in its original condition or returned after 7 days from the date of your purchase.
 • In the event of a refund, a 5% admin charge will be imposed on the refund value.

How about the overseas order?

 • Overseas order delivery/return shipping cost to be borne by the customer.